Order Policy
This policy covers how orders for link building, guest posting, link insertions and related placements are handled from request to delivery.
Scope
This policy applies to all link building, guest posting, link insertion, niche edit, digital PR and content placement orders placed with Digital Climbs. By placing an order, you accept this policy together with our Terms and Conditions.
Editorial Approval
Every placement depends on the approval of the publisher, editor or website owner. We may decline or ask you to change content or anchor text that does not fit the publisher's guidelines or is not relevant to the page it will appear on.
Content And Niche Restrictions
We use white hat methods only. We do not offer or promote private blog networks, link farms, automated link schemes or paid links disguised as editorial content. We also do not accept campaigns for adult content, gambling, illegal products or services, weapons, or anything else that breaks the law or publisher policies. Other sensitive categories are reviewed case by case and may be declined.
Link Placement And Indexing
Placements are intended to be permanent, unless the publisher states otherwise. Search engines decide what to index and when, so we cannot guarantee that a page or link will be indexed, counted or rank. Link attributes such as dofollow, nofollow or sponsored are set according to the agreed order and the publisher's policy.
Payment Terms
Payment is due by the date on the invoice, in the currency and by the method shown on it. We may delay or pause work on an order until payment is received. Placements may be removed or held back if an invoice stays unpaid after repeated reminders.
Replacements
If a link or post we delivered is removed or changed so that the link no longer works within 6 months of publication, tell us and we will offer a replacement placement on a site of comparable quality, usually within 14 business days of the request. After 6 months, we do not offer replacements. Services that have already been delivered are not refundable. If we cannot deliver an order at all, we will refund the unused part of your payment.
Content Ownership
Once published, guest posts and link insertions belong to the host website. Because we do not control those sites, we cannot promise that major edits or removals will be accepted after publication. Content we write for you becomes yours to use under the licence in our Terms and Conditions once the order is paid in full.
Quality Standards
We choose sites that have real audiences, editorial oversight and relevant content. Site metrics such as Domain Rating, Domain Authority and traffic change over time, and we are not responsible for changes after a placement is published.
Turnaround Time
Delivery usually takes 5 to 15 business days, depending on the order type and the publisher's schedule. Delays caused by publishers, editors or late client approvals are outside our control, but we will keep you updated and work to speed things up where we can.
Communication And Support
We communicate through email and our agreed project channels. Please use hello@digitalclimbs.com for order questions. We aim to reply within one business day.
Legal Compliance
You are responsible for making sure your website, claims and content meet the laws and advertising rules that apply to you. We may refuse or stop an order that we believe breaks the law or a publisher's rules.
Limitation Of Liability
We are not liable for indirect or consequential losses, including changes in rankings, traffic or revenue. Our liability for an order is limited to the amount you paid for that order.
Confidentiality And Privacy
We treat your website addresses, briefs and campaign details as confidential and share them with publishers and partners only as far as needed to complete your order. See our Privacy Policy for how we handle personal data.
Disputes
If you are unhappy with an order, contact us first so we can fix it. If we cannot resolve it together, the governing law and jurisdiction in our Terms and Conditions apply.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, power or internet outages, platform failures, government action or publisher downtime.
Changes To This Policy
We may update this policy from time to time. Orders already accepted stay under the policy in force when they were placed.
Our Policies
Questions About This Policy?
Write to us at hello@digitalclimbs.com and we will reply within one business day.
Contact Us